1. Information We Collect
Personal Information
We collect the following personal information when you use our services:
- Email Address: Required for account creation, exam access, and communication
- Exam Data: Quiz answers, scores, and completion status for analytics and improvement
- Usage Data: Pages visited, time spent, and interaction patterns to improve our services
- Device Information: Browser type, operating system, and IP address for security and optimization
How We Collect Information
- Directly from you when you register for an account or take free practice exams
- Automatically through cookies and similar technologies
- From third-party services (e.g., payment processors for purchased products)
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: Provide access to study materials, exams, and educational content
- Communication: Send exam results, study recommendations, and important updates
- Personalization: Customize your learning experience based on your progress and preferences
- Analytics: Improve our products and services through aggregated usage analysis
- Security: Protect against fraud, abuse, and unauthorized access
- Legal Compliance: Comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Service Providers: Trusted partners who help us operate our services (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Staff training on data protection and privacy
- Incident response procedures for security breaches
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to certain types of data processing
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and recommendations
- Enable secure login and authentication
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification (for significant changes)
- Displaying a prominent notice on our website
Your continued use of our services after the effective date constitutes acceptance of the updated policy.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@sonoprep.com
Response Time: We will respond to your inquiry within 30 days
Data Protection Officer: You can contact our Data Protection Officer at support@sonoprep.com